Privacy Policy

I-CHAIN JAPAN Co., Ltd. ("Company") hereby establishes the following Privacy Policy ("Policy") regarding the handling of users' personal information in the services provided on this website ("Service").

“Personal Information” refers to “personal information” as defined in the Act on the Protection of Personal Information, and means information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from such information alone, such as the insurer number on a health insurance card (personal identification information).

The Company may ask users for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for use. The Company may also collect transaction records and payment-related information containing users' personal information made between users and partner companies, etc., from the Company's partners (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as “Partners”).

The purposes for which the Company collects and uses personal information are as follows:

To provide and operate the Company's services

To respond to inquiries from users (including identity verification)

To send emails regarding new features, updates, campaigns for services currently used by users, and information on other services provided by the Company

To contact users as necessary regarding maintenance, important notices, and similar matters

To identify users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes, and to refuse their use

To allow users to view, change, or delete their registered information and to view their usage status

To bill users for usage fees in paid services

For purposes incidental to the above purposes of use

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the changed purpose is related to the purpose before the change.

When the purpose of use is changed, the Company shall notify users of the changed purpose by the prescribed method or publicly announce it on this website.

The Company will not provide personal information to any third party without obtaining the prior consent of the user, except in the following cases and except where permitted by the Act on the Protection of Personal Information or other laws and regulations:

When necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the individual

When especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the individual

When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs

When the following matters have been announced or made public in advance, and the Company has notified the Personal Information Protection Commission:

That the purpose of use includes provision to a third party

The items of data to be provided to the third party

The means or method of provision to the third party

That provision of personal information to third parties will be stopped at the request of the individual

How requests from the individual will be accepted

Notwithstanding the preceding paragraph, in the following cases the recipient of such information shall not fall under the category of a third party:

When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use

When personal information is provided in connection with business succession due to a merger or other reasons

When personal information is jointly used with a specific person, and the individual is notified in advance, or placed in a state where the individual can easily know, of that fact, the items of personal information to be jointly used, the scope of joint users, the purposes of use by the users, and the name of the person responsible for management of the personal information

When the Company is requested by the individual to disclose personal information, the Company shall disclose it to the individual without delay. However, the Company may decide not to disclose all or part of the information if disclosure falls under any of the following cases, and if a decision is made not to disclose, the Company shall notify the individual to that effect without delay. A fee of JPY 1,000 per request will be charged for the disclosure of personal information.

If disclosure is likely to harm the life, body, property, or other rights or interests of the individual or a third party

If disclosure is likely to significantly interfere with the proper conduct of the Company's business

If disclosure would otherwise violate laws or regulations

Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, will in principle not be disclosed.

If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete the personal information (hereinafter referred to as “Corrections, etc.”) according to the procedures prescribed by the Company.

If the Company determines that it is necessary to comply with a request under the preceding paragraph, the Company shall make the relevant Corrections, etc. without delay.

If the Company makes Corrections, etc. pursuant to the preceding paragraph, or decides not to make Corrections, etc., the Company shall notify the user without delay.

If the Company is requested by the individual to suspend use of or erase personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall conduct the necessary investigation without delay.

If, based on the results of the investigation under the preceding paragraph, the Company determines that it is necessary to comply with the request, the Company shall carry out Suspension of Use, etc. of the relevant personal information without delay.

If the Company carries out Suspension of Use, etc. pursuant to the preceding paragraph, or decides not to carry out Suspension of Use, etc., the Company shall notify the user without delay.

Notwithstanding the preceding two paragraphs, if Suspension of Use, etc. would involve a large expense or is otherwise difficult to carry out, and alternative measures necessary to protect the rights and interests of the user can be taken, the Company shall take such alternative measures.

The contents of this Policy may be changed without notifying users, except for matters otherwise provided for by laws and regulations or otherwise specified in this Policy.

Unless otherwise separately specified by the Company, the revised Privacy Policy shall take effect when it is posted on this website.